Support
We’re here to help with Pocket Song on iOS and Android.
Email support
[email protected]
Typical reply within 1–2 business days.
Subscriptions
Manage or cancel Premium in App Store or Google Play subscription settings. Restores are available in the app Settings screen.
Legal
Common questions
How do I restore a purchase?
Open Pocket Song → Settings → Restore Purchases. Use the same Apple ID or Google account that purchased the subscription.
Why is generation failing?
Check your internet connection and try again. Free users have a one-time generation limit. If Premium is active and generation still fails, email us with the approximate time of the attempt and your device model / OS version.
How do I delete songs on my device?
Use History in the app to remove songs stored locally (swipe/delete where available), or uninstall the app to clear local app data.
Do you offer refunds?
App Store purchases are billed by Apple: reportaproblem.apple.com. Google Play purchases are billed by Google via play.google.com/store/account.
Store listing details
- Support URL: https://pocketsong.app/support
- Marketing URL: https://pocketsong.app
- About URL: https://pocketsong.app/about
- Privacy Policy URL: https://pocketsong.app/privacy
- Terms of Use URL: https://pocketsong.app/terms
- App Store: https://apps.apple.com/us/app/id6792846270
- Google Play: https://play.google.com/store/apps/details?id=com.pocketsong.pocketsong&pcampaignid=web_share
- Support email: [email protected]